Travelers Seeks Remote Claims Adjuster in Maryland

Travelers is hiring a Claim Representative for outside property losses, with a specific requirement that the selected candidate reside in and service the Maryland territory. The position is fully remote, allowing a blend of mobile work and home-based operations. The role is open to those with at least one year of outside property claim handling experience or completion of the company's internal training program.

The job posting outlines the responsibilities: first-party property claims investigation, evaluation, estimation and negotiation for personal and business lines of moderate complexity. The adjuster will conduct field inspections, scope damages, write estimates using Xactimate, and manage the claim lifecycle from customer contact through resolution. The position may also involve handling other lines such as auto or workers' compensation when business needs require.

Travelers emphasizes its benefits package, including immediate eligibility for medical coverage, a 401(k) match up to 5% of pay, a student-loan assistance program that contributes to retirement savings, and a fully employer-funded pension plan. The company also highlights 20 days of paid time off, nine holidays, and wellness and mental health resources. The posting further notes the physical demands of inspecting dwellings—carrying a ladder, walking on roofs, and entering confined spaces—especially during catastrophe deployments, which require a minimum 16-day commitment.

What the Role Involves

A Window into Travelers' Claims Workforce Strategy

The listing signals Travelers' ongoing need for experienced field adjusters in specific geographic areas, a persistent challenge for property-casualty insurers. Requiring the candidate to already live in Maryland suggests the company is building local expertise rather than relocating staff, likely to ensure rapid response times and familiarity with regional building codes and weather patterns.

While purely a job advertisement, the emphasis on remote work and competitive financial benefits reflects broader insurance industry efforts to attract talent in a tight labor market. The inclusion of a pension plan and student-loan retirement contributions sets Travelers apart from many peers, who typically offer only a 401(k) match. The physical demands and catastrophe duty requirements, however, may narrow the candidate pool to those willing and able to meet those conditions.